Scroll Top
Guide Dogs and Accessibility

Guide Dogs and Accessibility

At Falésia Hotel, we value the hospitality, comfort and well-being of all our guests.

As per hotel policy, pets are not allowed, however we fully recognize the importance of assistance dogs in supporting the autonomy and mobility of people with specific needs.

In accordance with Law No. 15/2018 , assistance dogs are accepted at Falésia Hotel , as long as

  • Are properly identified;

  • They must be accompanied by the respective legal documentation proving this condition, which must be sent at the time of booking and presented again at the time of check-in.

For reasons of hygiene and food safety, assistance dogs may not remain in indoor food areas, namely:

  • in the restaurant - in the buffet area;

  • and in the bar area, during meal service hours ( from 12:00 to 17:00 ).

Notice

Emotional support animals are not recognized as assistance dogs under Law No. 15/2018.

Contact us

By email (falesia@falesia.com) or by whatsapp (+351 964 846 234)!

We will do our best to accommodate your request.

GuestCentric - Hotel website & booking technology
VeriSign Secured, McAfee Secure, W3C CSS compliant

We use first-party and third-party cookies for analytical purposes and to show you advertising related to your preferences, based on your browsing habits and profile. You can configure or block cookies by clicking on “Cookies settings”. You can also accept all cookies by clicking on “Accept all cookies”. For more information, please consult our Cookie Policy.

Cookies Settings:

Cookies and other similar technologies are an essential part of how our Platform works. The main goal of cookies is to make your browsing experience easier and more efficient and to improve our services and the Platform itself. Likewise, we use cookies to show you targeted advertising when you visit third-party websites and apps. Here, you will find all the information on the cookies we use. Furthermore, you will be able to activate and/or deactivate them according to your preferences, except for any cookies that are strictly necessary for the functioning of the Platform. Keep in mind that blocking certain cookies may affect your experience on the Platform, as well as its functioning. By clicking “Confirm preferences”, the cookies selection you have made will be saved. If you have not selected any options, clicking this button will be the same as blocking all cookies. For more information, please consult our Cookie Policy.

Cookies Settings
Accept all Cookies